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EspañolHow to choose freight transport method?
We can use the customer designated freight forwarder. If not, we can recommend the forwarder or directly use the forwarder we have cooperated with for a long time.
Have a question?Sayeah's Frequently Asked Questions page has the answer.
We have compiled a list of frequently asked questions about what you may want to know and what you may encounter when purchasing a machine from Sayeah. If you can't find the information you need, feel free to contact Sayeah's knowledgeable team.
We can use the customer designated freight forwarder. If not, we can recommend the forwarder or directly use the forwarder we have cooperated with for a long time.
According to the different models and machine parts, we will use wooden cases or wrapped films to ensure that the machine will not be damaged during long-distance transportation.
According to the different countries and regions where the customer's factory is located, we will send it to the customer by sea, truck, train or air according to the customer's requirements.
1) Choose the suitable machine according to the customer’s samples and requirement
2) Quotation according to the selected machines
3) Order confirmation
4) 30% deposit for production
5) Carry out production and provide production cycle progress report
6) Inform the customer that the goods are ready and the customer arranges the balance
7) Deliver the goods to the customer’s forwarder and arrange the transportation.
8) Provide the documents required in the order to the customer.
9) After sales service.
SAYEAH is a very professional thermoforming machine manufacturer. There are many uncertain factors in the price of the raw materials and customers need are different. Therefore, the quotation should be made according to the detailed parameters of customers, so as to meet the requirements of customers and better serve customers.
The machines can be shipped in 90-120 working days from the date of receiving the down payment.
If conditions permit, we normally arrive on-site within 24 hours. If not,the duration to solve the problem will depend on the difficulty of the actual problem and we normally provide solutions within 48 hours.
If it’s a product quality problem of our company, we can communicate by email or webcam discussion to solve it. If it cannot be solved, we will provide the necessary accessories for free, and the freight will be borne by the customer. If it is the quality accident caused by the customer’s personel illegal operation, we are not responsible.
The warranty period of our company’s products is 12 months since the date of bill of loading.
Most of our machines are customized according to customer needs, so there is generally no stock.
It can be used for the packaging of plastic products such as agriculture, food, medicine, daily necessities, cosmetics, etc.
We are private enterprise.
